The use of an asset and facility management solution allows businesses to make critical decisions based on real-time information. This requires permanent system availability and rapid adjustment to changing conditions.
In using this service, our customers have direct access to our user helpdesk and our consultants in line with agreed time commitments. Queries are processed as a priority and implemented in line with individually agreed service level agreements (SLAs).
Customer systems can therefore be quickly investigated, open questions can be resolved and optimisations can be made without needing to discuss the commercial side of things. The result is full usage of all possible benefits of the implemented solutions. Updates and any optimisations requested by the customer can either be supported by ANS, or we can help the customer to do it themselves.
For more information on these solutions, please see the developer's website...